Thank you for reaching out. I can certainly understand the importance of connecting your Galaxy Buds to your device and would be happy to assist you further. You’ll be able to hear everything on your devices with your versatile Galaxy Buds series earbuds. You can connect them to your phone, tablet, watch, TV, and more to stream music, control calls, and enjoy uninterrupted sound when going for a run. Furthermore, you can also switch the connection between other devices in your home using the Galaxy Wearable app or Bluetooth settings.
Note: A compatible device and software update are required to connect the Galaxy Buds+ or Galaxy Buds Live to iOS using the Samsung Galaxy Buds app. The earbuds cannot be connected to multiple devices simultaneously. If only one Bud is connecting, check out our guide to syncing the buds. Give this link a try for steps to connect your Galaxy Buds: https://www.samsung.com/us/support/answer/ANS00086702/