I can no longer charge the base of my ear buds on a wireless charger. I have tried 2 seperate Samsung wireless chargers. It will charge when I plug a usb c cable directly into the base. Please advise.
MODEL NUMBER: SM-R170NZKAXAR
Thanks for reaching out.
I will happily look into this for you. Can you also provide the serial number in a private message so I can further assist with your concerns? http://bit.ly/2GGYul4
I have also had the same issue. I have tried charging with 2 bases and even my note 10+. I can only charge with the cable. Please help...