Galaxy bud case wont charge

[userWo3MDKUkzN]

Im plug in my charger for my galaxy bud case but it will not charge it. Can I find a way to fix this?

[SamsungAdam]

Are you using the original charger that came with the Galaxy buds?

[userWo3MDKUkzN]

Im use the one that come in the box with my bud.

[Samsung_6kt1vdV]

Using one from att

[userWo3MDKUkzN]

ATT charger or the bud

[SamsungAdam]

Have you tried using another charger with your Galaxy buds?

[userWo3MDKUkzN]

I have try my s9+ charger but I think the same thing happen.

[SamsungAdam]

Have you tried resetting the Galaxy buds and clearing the cache and data for the Galaxy wearables app?

[userWo3MDKUkzN]

Im already reset it before they die. I try to search up the problem and google say to try and reset it. Im try that and its still not charge. Im think my galaxy buds broken.

[SamsungAdam · Accepted solution]

Thank you for reaching out. I would recommend a service repair.  You can use the following link to find a list of service centers near you that can do the repair: http://www.samsung.com/us/support/service/ or by contacting customer support at 1-800-726-7864.