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Samsung_linhmh
Astronaut

Galaxy bud charging case

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Is there anyway to check the battery percentage of the case? I know that you can check the battery of each bud in the galaxy wearables app but not the case itself. Also, is it just me or is the double/triple tap for track control a bit difficult sometimes to register?

1 SOLUTION

Accepted Solutions
Samsung Care Ambassador

Re: Galaxy bud charging case

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Hope this helps you 

Charging case battery indicator light

Charging case battery indicator light
Earbud Battery Indicator Light

Colour

Status

Continuously on red

Charging

Continuously on green

Fully charged

Flashes red (rapid pace)

Charging blocked due to abnormal temperatures

Flashes red (slow pace)

Low Battery

Red (5 seconds after closing the charging case)

Battery power is low (lower than 30%)

Yellow (5 seconds after closing the charging case)

Battery power is moderate (between 30% and 60%)

Green (5 seconds after closing the charging case)

Battery power is high (more than 60%)

Please note:
• The charging case battery indicator light flashes red when the external power is cut off during charging

• If the battery indicator lights do not work as described, disconnect the charger from the charging case and reconnect it


If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.

Gary-B82-Ambassador-Signature2Note 10+ Verizon Wireless

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13 REPLIES 13
Samsung Care Ambassador

Re: Galaxy bud charging case

JUMP TO SOLUTION

Hope this helps you 

Charging case battery indicator light

Charging case battery indicator light
Earbud Battery Indicator Light

Colour

Status

Continuously on red

Charging

Continuously on green

Fully charged

Flashes red (rapid pace)

Charging blocked due to abnormal temperatures

Flashes red (slow pace)

Low Battery

Red (5 seconds after closing the charging case)

Battery power is low (lower than 30%)

Yellow (5 seconds after closing the charging case)

Battery power is moderate (between 30% and 60%)

Green (5 seconds after closing the charging case)

Battery power is high (more than 60%)

Please note:
• The charging case battery indicator light flashes red when the external power is cut off during charging

• If the battery indicator lights do not work as described, disconnect the charger from the charging case and reconnect it


If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.

Gary-B82-Ambassador-Signature2Note 10+ Verizon Wireless

View solution in original post

Reply
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user3KV0j5HXfs
Astronaut

Re: Galaxy bud charging case

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charging case battery % should be available in Galaxy Wearable Apps.  The light indicators are annoying on charging case. 


@GaryB82 wrote:

Hope this helps you 

Charging case battery indicator light

Charging case battery indicator light
Earbud Battery Indicator Light

Colour

Status

Continuously on red

Charging

Continuously on green

Fully charged

Flashes red (rapid pace)

Charging blocked due to abnormal temperatures

Flashes red (slow pace)

Low Battery

Red (5 seconds after closing the charging case)

Battery power is low (lower than 30%)

Yellow (5 seconds after closing the charging case)

Battery power is moderate (between 30% and 60%)

Green (5 seconds after closing the charging case)

Battery power is high (more than 60%)

Please note:
• The charging case battery indicator light flashes red when the external power is cut off during charging

• If the battery indicator lights do not work as described, disconnect the charger from the charging case and reconnect it


 

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usertn3PayAXx5
Astronaut

Re: Galaxy bud charging case

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My Galaxy buds case isnt charging. I used it wirelessly and wired. no lights are coming on. I noticed this the first day I recieved them. they then worked for about a week but now the same issue again. I need help please

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Samsung Moderator
Samsung Moderator

Re: Galaxy bud charging case

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For assistance with this concern, please send us a private message to the link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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user91T66nPLXC
Astronaut

Re: Galaxy bud charging case

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userxwrdbfcslS
Astronaut

Re: Galaxy bud charging case

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what if there is no light

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Samsung Moderator
Samsung Moderator

Re: Galaxy bud charging case

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Send us a private message so that we can assist you further.  http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Samsung Moderator
Samsung Moderator

Re: Galaxy bud charging case

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Please get back to us as soon as you can.   


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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useryDFqiDNFBO
Constellation

Re: Galaxy bud charging case

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Im getting an orange light on the case when plugged in and buds inside, what dies that mean?

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