Hello. My left Galaxy bud is not working (my right is fine). When I go in the app, there is an ! Over the left one. I have tried reinstalling the buds and app. The spot in app to reset is greyed out. I have tried charging it an no response on the left one. Any advice?
If only one earbud is connecting, please send a private message with the full model code, the serial number, and a copy of the receipt (if available) so I may look into your options. http://bit.ly/2XERsky