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Original topic:

Galaxy bud series case is not charging.

(Topic created: 08-22-2019 12:02 PM)
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user8sdaoY5xFp
Constellation
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Galaxy Buds

no light is coming. and none of the buds are charging. tried through cable and wireless powershare. still not working.

129 Replies
userVr2wKK12dh
Constellation
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Galaxy Buds

Please Help. I charged my headphones lastnight, and since then I took it off, the red light has been on continuously. I love there Buds but this never happened before.

SamsungRei
Community Manager
Community Manager
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Galaxy Buds

Did you also charge the case?



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userVr2wKK12dh
Constellation
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Galaxy Buds

It Charged but after that, the case light stays Red and wouldn't want to charge the buds

Bmart
Asteroid
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Galaxy Buds

Mine have the same thing. It started 2 days ago. I've tried having the battery drain and rest the buds and that has not worked. I only have 20% left on my buds before they also die (they don't charge on the case also) if anyone knows how to fix this please help.

userTdQqp18BkM
Asteroid
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Galaxy Buds

I Also have the same problem and its driving me absolutely crazy. If someone has s solution please help us!!!!

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userREfSRehbDS
Constellation
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Galaxy Buds

If you cant get it fix just remember you got a one year manufacture warranty..

userTdQqp18BkM
Asteroid
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Galaxy Buds

I fixed it, i plugged and unpluged the wire from the back of case until it turned green. 

userTdQqp18BkM
Asteroid
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Galaxy Buds

It won't charge my buds unless external power is present and now green light is stuck. 

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Buds

@userTdQqp18BkM Can I please have your full model number and serial number in a private message: http://bit.ly/2JH2rq2 Are you using the original charger that came with the Galaxy buds?


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userTdQqp18BkM
Asteroid
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Galaxy Buds

Yes i am using original white cable that came with the buds. 

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