Original topic:

Galaxy buds 2 aren't charging with a fully charged case

(Topic created: 03-10-2023 11:37 AM)
Dovah
Astronaut
Options
Galaxy Buds

So my galaxy buds 2 aren't charging and the case is fully charged but the charge isn't transferring to the earbuds, I cleaned both the case and buds, but nothing was working. The little light isn't on.

 

 
4 Replies
Oxford
Neutron Star
Options
Galaxy Buds
Sounds like your buds are dead.
0 Likes
Dovah
Astronaut
Options
Galaxy Buds
Their not, I think the little sensors that connected to the case might be the problem
0 Likes
Oxford
Neutron Star
Options
Galaxy Buds
I find it very hard to believe that the sensors on both buds would act up at the exact same moment.
0 Likes
LongHiker
Epic Samsung Care Ambassador
Options
Galaxy Buds

@Dovah Make sure that the 2 little pins in the case for each earbud are clean and not damaged. Make sure the 2 metal pads on each earbud are clean.

When placing the (first) left earbud in the case, the internal case light should light green. When you then place the right earbud in the case, you should see the light turn off for a second and then back to green. If you don't see this happen, the ear buds aren't making connection or something is broken.