Are you able to see the charge level of the left earbud in the Galaxy Buds3 Pro app on your phone? If you have both earbuds in the case and open the case, you should see the three charge levels, each earbud plus the case's charge level. You should also run the earbud diagnostics also available in the app and if any problems are found, open the Support area here in the Members app and send feedback to Samsung tech support describing your problem.
No, I don't see the charge level for the left earbud. It doesn't show up when it's in the case... I'll try running the diagnostic to see if that'll work. Thanks for the feedback.
