Ever since I got my Galaxy buds + my left earbud has slowly gotten quieter. Now, when I put my earbuds in, the left earbud is barely making any noise. I have tried cleaning them multiple times and the problem still occurs. I have also tried to reset my buds and connect to other devices, nothing is helping. If anyone has any ideas please reply thank you.
The following troubleshooting is recommended. https://bit.ly/3dbwJiT if you are still experiencing an issue with the audio in the earbuds, service is recommended. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- or Private Message: http://bit.ly/2XERsky
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
I have actually already sent in my Galaxy Buds + for repair, sorry for not updating. I am having another problem now, I sent my buds over 2 weeks ago, and they have not even arrived to be repaired. UPS says that they have changed the delivery address, I called Samsung about this a week ago and they said that it would all be sorted out soon, but I really need my Galaxy Buds + for work. It is looking like they will just be stuck here forever.