Hello I'm having trouble with my Galaxy Buds+. Whenever I insert them into my ear one will disconnect. It's random which will disconnect but it's the left 90% of the time. It's not a battery issue as I've charged both fully. I tried resetting them by holding them but it happens still. I don't think my case has the case pair feature and everywhere I look online has no solution.
If you continue to experience the disconnects, we recommend having the Buds serviced. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
If you continue to experience the disconnects, we recommend having the Buds serviced. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.
