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Original topic:

Galaxy buds Pro burns my ear

(Topic created on: 4/3/21 9:49 AM)
usere0dcuErSAg
Constellation
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Galaxy Buds
So I bought the new galaxy buds pro and fell in love instantly! They work, sound, and feel great! But 15 minutes into using them, I always feel my right ear getting this burning sensation. I'm not sure if it's a fault charge port on the top side of the ear bud or if it's inside mic that's overheating, but it happens every time I use them. So I can only use it for so long I get annoyed and just put them away....

Any tips to fix this?

1 Solution


Accepted Solutions
Solution
SamsungCole
Samsung Moderator
Samsung Moderator
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Galaxy Buds

We would be happy to look into this for you, please feel free to drop us a private message on Facebook or Twitter below:

 

FB: https://www.facebook.com/samsungsupport/

Twitter: https://twitter.com/SamsungSupport


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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2 Replies
userYVOzesfu7E
Astronaut
Options
Galaxy Buds

I have the exact same issue. Can advise us how to resolve this?

Solution
SamsungCole
Samsung Moderator
Samsung Moderator
Options
Galaxy Buds

We would be happy to look into this for you, please feel free to drop us a private message on Facebook or Twitter below:

 

FB: https://www.facebook.com/samsungsupport/

Twitter: https://twitter.com/SamsungSupport


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context