Im experiencing the same issue. Was just listening to music yesterday and my right headphonr went real low and hasnt been right since i have tried to reset repair and everything this is crazy
Yep, I have the same issue on the right earbud only. I've tried everything in the troubleshooting on this page. It happened suddenly about a few weeks ago. I've even tried unpairing and pairing them again but nothing works.
I've been trying all the fixes in this thread and I'm still having the same issue. Right earbud is very low volume, left ear is great. Seems to have happened after the latest software update, maybe?
Please send a private message with your full model code and serial number from the bottom of the cradle. http://bit.ly/2XERsky