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Constellation

Re: Galaxy buds- Right earbud quiet

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I purchased my the updated Galaxy buds when I purchased my Note 10+ and Tab S6. They have worked flawlessly until recently, I let them update and now the right ear bud is extremely faint to the point that I cant hear it. I have tried all troubleshooting tips listed in both this and the other thread but unfortunatly none of these worked. Help would be much appreciated

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Samsung Moderator
Samsung Moderator

Re: Galaxy buds- Right earbud quiet

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@TrojanMan88 Can I please have your full model number and serial number in a private message: http://bit.ly/2JH2rq2


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Re: Galaxy buds- Right earbud quiet

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Hello,

I'm having the same issues with my right earbud. Low volume, very tinny. I've worked through ALL the trouble shooting options through out the for forum. Some tips actually help a little, but then it gets worse again. Could I get some assistance directly from support please?

Thank you

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Astronaut

Re: Galaxy buds- Right earbud quiet

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Mine isnt working the same either and I tried everything in this chat

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Samsung Moderator
Samsung Moderator

Re: Galaxy buds- Right earbud quiet

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@user5nJQnIj9uJ Can you send a private message providing the full model code, serial number, and the current firmware you are running? http://bit.ly/2GGYul4

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Constellation

Re: Galaxy buds- Right earbud quiet

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Hello,

 

I am experiencing a similar issue with my Samsung Galaxy Buds. I have tried resetting them via the application and have updated their firmware, however neither option fixed the issue.


We placed the order June 27th from Amazon and I didn't have any issues for the first 4 months. However, within the last few months I can only hear from the left bud clearly. The right bud has output, however it's very light. Similar to other posts I have read.

 


Can you advise please? 

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Astronaut

Re: Galaxy buds- Right earbud quiet

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Samsung buds are soooooo cool

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Samsung Moderator
Samsung Moderator

Re: Galaxy buds- Right earbud quiet

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If you are experiencing this please send your full model code, serial number, and baseband version via private message.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Astronaut

Re: Galaxy buds- Right earbud quiet

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Its not working

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Asteroid

Re: Galaxy buds- Right earbud quiet

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@userLC6VfBi96o wrote:

I just got my Galaxy Buds today, charged them, paired them to my phone (Galaxy S7 Edge), and the right earbud is so faint it mine as well not be playing anything. I have restarted them, unpaired and repaired them, and nothing is working so far. Help would be much appreciated.


i fixed it my way.

 

check this video :

 

https://www.youtube.com/watch?v=YIgv71BI4WM&feature=youtu.be

Repeat the steps if it didn't work from first time. Please comment if it helps " Subscribe " for updates if you want :D
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