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Samsung Moderator
Samsung Moderator

Re: Galaxy buds- Right earbud quiet

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If you are experiencing this please send your full model code, serial number, and baseband version via private message.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Astronaut

Re: Galaxy buds- Right earbud quiet

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Its not working

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Asteroid

Re: Galaxy buds- Right earbud quiet

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@userLC6VfBi96o wrote:

I just got my Galaxy Buds today, charged them, paired them to my phone (Galaxy S7 Edge), and the right earbud is so faint it mine as well not be playing anything. I have restarted them, unpaired and repaired them, and nothing is working so far. Help would be much appreciated.


i fixed it my way.

 

check this video :

 

https://www.youtube.com/watch?v=YIgv71BI4WM&feature=youtu.be

Repeat the steps if it didn't work from first time. Please comment if it helps " Subscribe " for updates if you want :D
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Constellation

Re: Galaxy buds- Right earbud quiet

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I'm having the same issue with the left bud connected to a Note 10+. Please Help!!!!!!

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Samsung Moderator
Samsung Moderator

Re: Galaxy buds- Right earbud quiet

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Please send a private message with the model code, the serial number, and a copy of the proof of purchase. I will be happy to see what options are available. http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Re: Galaxy buds- Right earbud quiet

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I have tried cleaning my right earbud, re-pairing it, I always leave my equalizer at Dynamic, but I cannot get more than a whisper out of my right earbud. This is the second pair of buds that have done this to me. Can you please advise?

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Samsung Moderator
Samsung Moderator

Re: Galaxy buds- Right earbud quiet

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@userNOIuTYjPND I apologize for your frustrations! Please send a private message with the model code and the serial number of this pair of earbuds. I would like to see what options are available for you. http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Re: Galaxy buds- Right earbud quiet

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My buds have worked well for the better part of the past several months. Recently though, the right bud is very quiet. In addition, it will not charge from the case alone. It has to be plugged in or sitting on a wireless charging pad. I have tried all the solutions listed throughout this thread and many others to no avail. Any help would be appreciated. 

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Samsung Moderator
Samsung Moderator

Re: Galaxy buds- Right earbud quiet

JUMP TO SOLUTION

Thank you for reaching out! I will be happy to look into your options. Please send a private message with the model code, the serial number, and a copy of the receipt. http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Re: Galaxy buds- Right earbud quiet

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Im having the same problem! tried everything on this forum and more and nothing seems t work. and as per usual no one from Samsung seems to be any help!

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