If you are experiencing this please send your full model code, serial number, and baseband version via private message.
I just got my Galaxy Buds today, charged them, paired them to my phone (Galaxy S7 Edge), and the right earbud is so faint it mine as well not be playing anything. I have restarted them, unpaired and repaired them, and nothing is working so far. Help would be much appreciated.
i fixed it my way.
check this video :
Please send a private message with the model code, the serial number, and a copy of the proof of purchase. I will be happy to see what options are available. http://bit.ly/2XERsky
I have tried cleaning my right earbud, re-pairing it, I always leave my equalizer at Dynamic, but I cannot get more than a whisper out of my right earbud. This is the second pair of buds that have done this to me. Can you please advise?
@userNOIuTYjPND I apologize for your frustrations! Please send a private message with the model code and the serial number of this pair of earbuds. I would like to see what options are available for you. http://bit.ly/2XERsky
My buds have worked well for the better part of the past several months. Recently though, the right bud is very quiet. In addition, it will not charge from the case alone. It has to be plugged in or sitting on a wireless charging pad. I have tried all the solutions listed throughout this thread and many others to no avail. Any help would be appreciated.
Thank you for reaching out! I will be happy to look into your options. Please send a private message with the model code, the serial number, and a copy of the receipt. http://bit.ly/2XERsky