Im experiencing the same issue. Was just listening to music yesterday and my right headphonr went real low and hasnt been right since i have tried to reset repair and everything this is crazy
Yep, I have the same issue on the right earbud only. I've tried everything in the troubleshooting on this page. It happened suddenly about a few weeks ago. I've even tried unpairing and pairing them again but nothing works.
Please send a private message with your full model code and serial number from the bottom of the cradle. http://bit.ly/2XERsky