this Fixed the problem for me... what i did was... remove the silicone plug and then took a
plier and pressed very gently over the silver grill part until i could see a little space removed it and then on the backside of that little grill was some black stuff i removed that and now it sound good again.
I purchased my the updated Galaxy buds when I purchased my Note 10+ and Tab S6. They have worked flawlessly until recently, I let them update and now the right ear bud is extremely faint to the point that I cant hear it. I have tried all troubleshooting tips listed in both this and the other thread but unfortunatly none of these worked. Help would be much appreciated
I'm having the same issues with my right earbud. Low volume, very tinny. I've worked through ALL the trouble shooting options through out the for forum. Some tips actually help a little, but then it gets worse again. Could I get some assistance directly from support please?
I am experiencing a similar issue with my Samsung Galaxy Buds. I have tried resetting them via the application and have updated their firmware, however neither option fixed the issue.
We placed the order June 27th from Amazon and I didn't have any issues for the first 4 months. However, within the last few months I can only hear from the left bud clearly. The right bud has output, however it's very light. Similar to other posts I have read.
Can you advise please?
If you are experiencing this please send your full model code, serial number, and baseband version via private message.