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Constellation

Re: Galaxy buds- Right earbud quiet

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No dice for me on this fix. Glad it worked for you though!

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Asteroid

Re: Galaxy buds- Right earbud quiet

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I am having the same problem too.

 

I had this issue with the old Iconx that I exchanged them twice until I threw them out. then thought maybe they figured things with Galaxy Buds, but the same problem happened and always the right one.

 

I did the troubleshooting Galaxy Note 10 + there is no Volume limiter in the setting and that's the only left thing in the troubleshooting I did not do.

 

Samsung if it's happening frequently to many users then it's not setting issue its firmware get it together and send us a fix and stop giving us useless troubleshooting steps.

 

thanks, loyal and angry customer.

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Constellation

Re: Galaxy buds- Right earbud quiet

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this Fixed the problem for me... what i did was... remove the silicone plug and then took a

plier and pressed very gently over the silver grill part until i could see a little space removed it and then on the backside of that little grill was some black stuff  i removed that and now it sound good again.

 
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Constellation

Re: Galaxy buds- Right earbud quiet

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I purchased my the updated Galaxy buds when I purchased my Note 10+ and Tab S6. They have worked flawlessly until recently, I let them update and now the right ear bud is extremely faint to the point that I cant hear it. I have tried all troubleshooting tips listed in both this and the other thread but unfortunatly none of these worked. Help would be much appreciated

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Samsung Moderator
Samsung Moderator

Re: Galaxy buds- Right earbud quiet

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@TrojanMan88 Can I please have your full model number and serial number in a private message: http://bit.ly/2JH2rq2


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Re: Galaxy buds- Right earbud quiet

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Hello,

I'm having the same issues with my right earbud. Low volume, very tinny. I've worked through ALL the trouble shooting options through out the for forum. Some tips actually help a little, but then it gets worse again. Could I get some assistance directly from support please?

Thank you

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Astronaut

Re: Galaxy buds- Right earbud quiet

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Mine isnt working the same either and I tried everything in this chat

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Samsung Moderator
Samsung Moderator

Re: Galaxy buds- Right earbud quiet

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@user5nJQnIj9uJ Can you send a private message providing the full model code, serial number, and the current firmware you are running? http://bit.ly/2GGYul4

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Constellation

Re: Galaxy buds- Right earbud quiet

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Hello,

 

I am experiencing a similar issue with my Samsung Galaxy Buds. I have tried resetting them via the application and have updated their firmware, however neither option fixed the issue.


We placed the order June 27th from Amazon and I didn't have any issues for the first 4 months. However, within the last few months I can only hear from the left bud clearly. The right bud has output, however it's very light. Similar to other posts I have read.

 


Can you advise please? 

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Astronaut

Re: Galaxy buds- Right earbud quiet

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Samsung buds are soooooo cool

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