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Galaxy buds are hurting my ears?

(Topic created: 01-06-2021 07:11 PM)
Clementstyler
Constellation
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Galaxy Buds

After awhile from wearing my buds they start to hurt my ears like there not the right size. Can anybody help?

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SamsungRei
Community Manager
Community Manager
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Galaxy Buds

I will be happy to look into this for you. Please send a private message with the full model code and the serial number. http://bit.ly/2XERsky



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5 Replies
Farristhewheel
Astronaut
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Galaxy Buds
Are you using the large or small ear tips?
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Solution
SamsungRei
Community Manager
Community Manager
Options
Galaxy Buds

I will be happy to look into this for you. Please send a private message with the full model code and the serial number. http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Clementstyler
Constellation
Options
Galaxy Buds
small
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Farristhewheel
Astronaut
Options
Galaxy Buds
Maybe try putting on the large ones. I had a similar issue and that fixed it for me.
usernx3qvOlk90
Constellation
Options
Galaxy Buds

I have my new galaxy buds plus with huge love...with all saved money through samsung official website.i expected a great product..but ended up with ear soreness...I have tried all ear tips and many solutions from internet....but no use...worst part is I'm not even able to return this product.PLEASE help me