My galaxy buds have gone quite and even if I have the volume all the way up I still don't hear anything. If anyone knows how to help me please feel free to. Have a nice day.
If resetting and cleaning the buds does not help with low sound. I would recommend a service repair. You have a few options to choose from.
Please feel free to reach out to us directly via one of the following options and include a link to this thread.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Or you can use the following link below to request service. https://www.samsung.com/us/support/service/