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‎01-29-2020 07:26 AM (Last edited ‎07-28-2023 06:27 AM by SamsungAdam ) in
Galaxy BudsI have bought a new pairs of galaxy buds. Actually this is the second time. The first one had this issue so I returned them. Even if I don't use them the case battery pecentage drops from green to yellow then red. I takes 2 days for cases to dead. Please advise me.
Solved! Go to Solution.
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‎05-14-2020 02:27 AM in
Galaxy BudsSame problem with my buds +. Just bouth them, updated the firmware and after first night found out case battery is flat after it beeing fully charged before I went to sleep. Almost went and send them back as broken, but fortunately I found this thread.
Firmware fix woud be fabulous.
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‎05-22-2020 08:35 PM in
Galaxy BudsHi, did you solve the issue? im having the same problem with my buds+, just bought them yesterday. Last night the buds were at 93% and the case was 100% but whne i woke up this morning, the buds were charged back to 100% but the case is at 66%.
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‎05-23-2020 03:54 AM in
Galaxy BudsNo. It is software or firmware bug. I make sure that I turn ambient sound off before putting buds in case hoping for fix from Samsung.
Also why is this thread marked as solved is stupid. The fact that we know about bug doesnt make it dealth with.
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‎06-04-2020 10:45 PM in
Galaxy BudsIt looks like the latest firmware update (R175XXU0ATE3) fixed this problem for me. No more discharging when I leave ambient sound on. They wrote they did something with ambient sound in update description. GJ.
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‎08-10-2020 07:47 AM (Last edited ‎08-10-2020 07:49 AM ) in
Galaxy BudsI will try this solution and hopefully my battery drain issue goes away. My left buds is the one getting drained, even while it is in the case. I assume the ambient sound is controlled on my left earbuds hence the drain. Thanks for this! My firmware is ATF2.
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‎05-22-2020 09:28 PM in
Galaxy BudsMake sure your phone's bluetooth is off. Check your settings for the buds if possible reset them.
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‎10-22-2020 10:14 AM in
Galaxy BudsMy earbuds will only charge if the case is plugged up. Once unplugged the casewcase no longer charge. I left the case plugged up with the original charger for hours and the same results. I've had these about 6 months.
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