Original topic:

Galaxy buds pro charging problem

(Topic created: 07-01-2022 11:03 PM)
Antx90
Astronaut
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Galaxy Buds
So I was using my buds for work all day and put them in the case properly at around 7%. HOURS later I wanted to use them again but I got a notification that the buds are at 5%. What happened??? How did the buds not charge at ALL this whole time? Someone explain plz. 

Note: it does charge after I take them out and put it back in, but it's supposed to charge at first not when I leave it at the wireless charging thing. 
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userrRMXAgEpM2
Asteroid
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Galaxy Buds
Sometimes there's a build up of wax/sweat/dirt and the buds won't connect to the pins in the charging case right away. You can just make sure you see the red light actually light up before you close the case to let them charge.

I recommend taking a Q-Tip and rubbing alcohol once every week or 2 and just clean the buds and the inside of the charging case.
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Antx90
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Galaxy Buds
I cleaned it up and it started charging. Thank you for the tips! But now I found out of another problem... The light doesn't actually show up at all whenever I put the buds back in, only when I put it in the wireless charging but that's basically showing me the case battery not the buds. So any tips you could help me plz?
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userrRMXAgEpM2
Asteroid
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Galaxy Buds
I have the Buds 2 and there are two separate lights, one on the outside for case to show it's charging or current level of charge. The one on the inside is to show the buds are charging or if they are fully charged like in my pictures provided.20220702_022946_53227_1656743387.jpg20220702_023004_53228_1656743406.jpg
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Antx90
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Galaxy Buds
I have never seen the light inside the case actually lit up. And it still doesn't after a few tries. Only the outside when it's charging 20220702_014749_8882_1656744471.jpg20220702_014732_8880_1656744455.jpg20220702_014742_8881_1656744464.jpg20220702_014708_8879_1656744434.jpg
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userrRMXAgEpM2
Asteroid
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Galaxy Buds
This looks like it should be the charging indicator light for the Buds, I could be wrong tho 🤷🏾‍:male_sign:.

Your case looks to be charging fine which is good. Are the buds being charged by the case while the case is currently not charging?Screenshot_20220702-042027_Samsung Members_53229_1656750027.jpg
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