I understand how frustrating this is. Regretfully, if the Buds are able to connect to the Wearables app, it is recommended to have them evaluated by a certified technician. Please send a private message with the full model code and the serial number from the bottom o the charging cradle. http://bit.ly/2XERsky
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
I understand how frustrating this is. Regretfully, if the Buds are able to connect to the Wearables app, it is recommended to have them evaluated by a certified technician. Please send a private message with the full model code and the serial number from the bottom o the charging cradle. http://bit.ly/2XERsky
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
