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Galaxy buds pro won't connect to Galaxy ware app

(Topic created: 08-24-2021 09:51 PM)
userBB2C4XYlZ7
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Galaxy Buds
Galaxy buds pro won't connect to Galaxy ware app
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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Buds

I understand how frustrating this is. Regretfully, if the Buds are able to connect to the Wearables app, it is recommended to have them evaluated by a certified technician. Please send a private message with the full model code and the serial number from the bottom o the charging cradle. http://bit.ly/2XERsky



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SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy Buds

I understand how frustrating this is. Regretfully, if the Buds are able to connect to the Wearables app, it is recommended to have them evaluated by a certified technician. Please send a private message with the full model code and the serial number from the bottom o the charging cradle. http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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