I have galaxy buds 33AA and they were working fine till yesterday. I tried unpairing and pairing them again. Tried increasing the bud volume and it's to the max level. Increased the media volume and nothing ..found one solution online in developers option and diasbled absolute volume sync and still nothing. I don't have audio media sync in the blutooth advance setting so that's not an option. My phone is Galaxy S10+
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You more then likely have wax build up in the mesh part. I could barely hear out of mine, and Samsung was absolutely no help in the matter. cleaned it up really good works like new.
Cleaned mine, tried resetting, unpairing and pairing with another device. Nothing working. 1 just is so quiet its barely audible at max volume compared to the other one.
I had this problem but i solve it you can try to open your case and place you left bud to the right socket about few second and take out and try and see whether it works .