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Galaxy buds slowing WiFi Issues?

(Topic created: 07-26-2019 03:54 PM)
userlpVAuoUlVi
Constellation
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Galaxy Buds

My galaxy bud was OK. Call quality was nt good but was OK for watching movies and other stuffs. But from some days. My galaxy buds are slowijg down my wifi. When connected to galaxy buds I cant load youtube videos or anything. But other bluetooth headsets are working fine. Plz help me suddenly occured this problem

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Buds

Have you tried resetting the network settings? Just a heads up, by resetting the network settings, it will remove all wi-fi and Bluetooth settings you currently have saved.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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SamsungJace
Honored Contributor
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Galaxy Buds

Have you attempted to reset the buds through the Galaxy Wearables application?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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userlpVAuoUlVi
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Galaxy Buds
Yes sir I did. I even did reset my phone and galaxy buds couple of times. Plz help me fast. Im really frustrated. I cant use them coz they drastically slowlwing down my wifi. Plz sir. Before, I was able to make calls and watch videos without any problem. But now I can barely use them.
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Solution
SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Buds

Have you tried resetting the network settings? Just a heads up, by resetting the network settings, it will remove all wi-fi and Bluetooth settings you currently have saved.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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userlpVAuoUlVi
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Galaxy Buds
Thank u so much it worked. Problem solved
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userS0QDv3lZgV
Constellation
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Galaxy Buds

Can I ask please how do i reset network settings? 

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SamsungRyder
Samsung Moderator
Samsung Moderator
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Galaxy Buds

To reset your network settings go to Settings>General Management>Reset>Rest network settings.

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