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Original topic:

Galaxy buds slowing wifi down in s10 plus

(Topic created on: 7/26/19 3:54 PM)
userlpVAuoUlVi
Asteroid
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Galaxy Buds
My galaxy bud was OK. Call quality was nt good but was OK for watching movies and other stuffs. But from some days. My galaxy buds are slowijg down my wifi. When connected to galaxy buds I cant load youtube videos or anything. But other bluetooth headsets are working fine. Plz help me suddenly occured this problem
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Solution
SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Buds

Have you tried resetting the network settings? Just a heads up, by resetting the network settings, it will remove all wi-fi and Bluetooth settings you currently have saved.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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SamsungJace
Community Manager
Community Manager
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Galaxy Buds

Have you attempted to reset the buds through the Galaxy Wearables application?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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userlpVAuoUlVi
Asteroid
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Galaxy Buds
Yes sir I did. I even did reset my phone and galaxy buds couple of times. Plz help me fast. Im really frustrated. I cant use them coz they drastically slowlwing down my wifi. Plz sir. Before, I was able to make calls and watch videos without any problem. But now I can barely use them.
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Solution
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy Buds

Have you tried resetting the network settings? Just a heads up, by resetting the network settings, it will remove all wi-fi and Bluetooth settings you currently have saved.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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userlpVAuoUlVi
Asteroid
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Galaxy Buds
Thank u so much it worked. Problem solved
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userS0QDv3lZgV
Astronaut
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Galaxy Buds

Can I ask please how do i reset network settings? 

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SamsungMoon
Samsung Moderator
Samsung Moderator
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Galaxy Buds

To reset your network settings go to Settings>General Management>Reset>Rest network settings.

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