I was using my Gear IconX 2018 on a walk today and after about 5 minutes of walking and listening to music, there was a beeping sound in the left ear piece that went off every 4-10 seconds. It would be different everytime. I touched the ear piece to pause the music and the beeping continued after the music was paused. After standing still for another 40 seconds, the beeping stopped. Then I played my music again and continued to walk, and after 1 minute the beeping started again.
This is very frustrating and I haven't experienced this when I have been sitting at my desk or in bed listening to the ear piceces for hours. Maybe it has something to do with walking/working out while they are being used? Nevertheless, I dislike this very much and hopefully there is a solution.
If you have been over the troubleshooting in this thread to no avail, then a replacement is recommended. You are welcome to call our support line directly at 1-800-726-7864 to look into your options.
Hello again @userdBirMS3JsX I was reaching out to see if I could still be of assistance with your Gear Icon X devices. Please let me know, I would truly like to help.
I am having the same problem when I am out for long walk. Get contant beeping and it interrupts what I am listening to and I have to hit play over and over again everytime the beeping happens. After I hit play, some time goes by and it beeps again and it stops what I was listening to again I have to hit play again. This happens continuously during long walks. At first I thought the beeping was a notification sound for something, but when I check the phone (Galaxy S7 Edge) there are no new notifications to account for the beeping.
yes. There has been no firmware update since R140XXUARC7
The beeping is constant, even after reseting the buds, placing them the same time in the ear, locking them correctly in the ear... Nothing helps. I move my head and they beep and sometimes they pause themsleves.
