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Astronaut

Greenlight stays on

I got a pair of Samsung pods and the green light stays on all the time and when j grab my head phones out they aren't charging very much even after being on the charger all night about 10 hours they die half way through the day and they used to last 11 hours now they last 5 or 6. 

2 REPLIES 2
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Astronaut

Re: Greenlight stays on

try connecting with Samsung support. I've had 3 pairs of buds and they hold charge for a very long time while also charging super quick
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Samsung Moderator
Samsung Moderator

Re: Greenlight stays on

@userjxTY9ESmHV Thanks for reaching out! Please send a private message with the model code and the serial number of the earbuds. http://bit.ly/2XERsky



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