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How compatible it is with iphone (iOS)

I'm a iphone 11 user, recently bought the BTS limited ed earbuds+ and experienced some connectivity issues when using apps like Netflix and Spotify. Contacted the Samsung service people and they were kind enough to try and find out the issue with my earbuds. Turns out it's compatible to iOS in terms of normal functions like answering calls etc. and listening to music on iTunes. But not compatible with other apps like Viu, Netflix and Spotify which is quite a pity :/ hope Samsung is able to make the buds more compatible with iOS in that sense? Smiley Happy