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Original topic:

If I purchase a replacement earbud for my Galaxy buds series will I be able to pair them?

(Topic created: 10-19-2022 12:12 PM)
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userKEEdk207al
Cosmic Ray
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Galaxy Buds

I lost my right ear of my earbuds. If I order one off Amazon or EBay... 

 
Would it pair with the left ear and my phone. So everything work together??? 

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Buds

Thank you for reaching out. The next step would be a service repair to see if we are able to pair the buds together and get them on the same software.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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5jgod
Astronaut
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Galaxy Buds
Thank you my right ear bud to work now
userKEEdk207al
Cosmic Ray
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Galaxy Buds
I'll they work. If I buy it from ebay.
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The_Lemon
Red Giant
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Galaxy Buds
No. I don't think they will work.
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userKEEdk207al
Cosmic Ray
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Galaxy Buds
Ok.. Thanks.
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The_Lemon
Red Giant
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Galaxy Buds
Actually wait you can pair a new one with it. I found this samsung article:
https://www.samsung.com/sg/support/mobile-devices/how-to-couple-with-a-newly-purchased-earbud-and-a-....
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Travelgirl63
Astronaut
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Galaxy Buds
I have done all of the things in the article and mine still will not sync, any other suggestions?
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Solution
Samsung_Moderator
Community Manager
Community Manager
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Galaxy Buds

Thank you for reaching out. The next step would be a service repair to see if we are able to pair the buds together and get them on the same software.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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LeanneW1982
Constellation
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Galaxy Buds
Has anyone successfully paired a replacement bud to the existing one?

UPDATE::

Alright so after I found a reseller that provides single genuine Samsung buds and ordered the missing bud replacement it arrived fast and the instructions were provided. Now I have two Galaxy pro 2 buds again and both work seamlessly.
Fatenyl
Halo
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Galaxy Buds

Put both buds in case hold the touch sensors until the lights change from green to off then green again