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Constellation

In need of Gear IconX replacement mesh and repair kit

I received a pair of Gear IconX wireless earbuds last year, and since then I have experienced a gradual decline in the volume level of one of the earbuds. It has now progressed to the extent that I can hardly hear out of one of the earbuds. I did some searching online and learned that this can sometimes be fixed by cleaning and replacing the mesh on the earbuds; however, I checked the box and there is no cleaning/replacement kit.

 

Where can I find one of these kits?

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: In need of Gear IconX replacement mesh and repair kit

Hey there! 


I would be happy to look into your concerns. 


Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL

 

Model code:
Serial Number:
 


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