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In need of Gear IconX replacement mesh and repair kit

I received a pair of Gear IconX wireless earbuds last year, and since then I have experienced a gradual decline in the volume level of one of the earbuds. It has now progressed to the extent that I can hardly hear out of one of the earbuds. I did some searching online and learned that this can sometimes be fixed by cleaning and replacing the mesh on the earbuds; however, I checked the box and there is no cleaning/replacement kit.


Where can I find one of these kits?

Samsung Moderator
Samsung Moderator

Re: In need of Gear IconX replacement mesh and repair kit

Hey there! 

I would be happy to look into your concerns. 

Can you please send me a private message with the below information here at this link:


Model code:
Serial Number:

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