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Baldwina
Constellation

Re: Itchy ears after using Galaxy earbuds

They sometimes hurt the top of my ear bus other then that in fine

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userNdYTYcMDOu
Asteroid

Re: Itchy ears after using Galaxy earbuds

same problem here. Just witch iconix not sure what to do

Smiley Sad probably need to sell it.  Any ideas what kind of matterials they used? Never had this problem before with other staff

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Samsung_M6oYrF4
Astronaut

Re: Itchy ears after using Galaxy earbuds

Jabra is god for ears

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Derin
Constellation

Re: Itchy ears after using Galaxy earbuds

i also have this issues right now and i have pus coming out of both my ears, would definitely see a physician this weekend.

i have used different ear buds with no issues untill i bought the galaxy buds last week. i had checked google to have an idea of what is happening to my ears until i stumbled on this thread.

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Samsung Moderator
Samsung Moderator

Re: Itchy ears after using Galaxy earbuds

@user0GqtHlsa5x I would be happy to assist you further. Can I please have your full model number and serial number in a private message: http://bit.ly/2JH2rq2


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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userQcp4TfvHxq
Constellation

Re: Itchy ears after using Galaxy earbuds

I thought I was the only one experiencing that.

I alternate between it and another bluetooth earphone that has the same shape as Samsung Earbuds and it doesn't cause me any problem. Only the earbuds are the ones causing me itchiness and dryness which goes away slowly after I stop using them. 

I don't know whether it is the material or maybe the part that goes inside the ear is more rigid than other earphones or maybe they go further inside the ear than other earphones but there is definitely something weird about them. 

Although I really like them I think I won't use it anymore cause the sensation is getting worse every time I wear them.

 

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userogRJU8s6JU
Constellation

Re: Itchy ears after using Galaxy earbuds

I am having the same problem. I have been to the doctor 4 times until we realized it was my earbuds causing the problems. When I used them my ears will start itching and holding moisture. I started using the Apple Airpods and no problems yet... I have spent so much money since my purchase of these earbuds. 

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Highlighted
Samsung Moderator
Samsung Moderator

Re: Itchy ears after using Galaxy earbuds

@userogRJU8s6JU I would like to look into this further for you. Can you send me a private message using this link here? Provide the following information.

  • Model number
  • Serial number
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Samsung_g9c9hQD
Astronaut

Re: Itchy ears after using Galaxy earbuds

Constantly

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