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Left Galaxy Bud audio keeps cutting in and out

I recieved my galaxy buds as a Christmas gift last year. They worked well for a month except for the fact that they would not connect to the galaxy wearable app on my Samsung S8. After the first month the audio of my left bud started cutting in and out despite still being connected to my phone. Because they are not connected to my galaxy wearabe app I cannot restart. Wondering if there was anything I could do thanks!

Samsung Moderator
Samsung Moderator

Re: Left Galaxy Bud audio keeps cutting in and out

Thank you for reaching out. I would recommend a service repair. Can I please have your full model number and the serial number on the bottom of your Galaxy buds charging case in a private message:

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