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Original topic:

Left Galaxy Bud has no sound?

(Topic created: 05-26-2021 11:23 AM)
userfs8zb76qiH
Constellation
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Galaxy Buds

My left Bud has stopped working and despite trying everything i can find to fix it, the bud will still not play sound.

 
Bioth buds connected and at 100% charhe?

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Solution
SamsungRei
Community Manager
Community Manager
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Galaxy Buds

I understand how frustrating this may be. Thank you for reaching out. Just to verify, have you tried the steps in this article?

https://www.samsung.com/us/support/troubleshooting/TSG01111323/ If there is still no sound from the left earbud, service would be recommended. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky



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2 Replies
DSnumber3
Astronaut
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Galaxy Buds
The problem is probably the way your bud is sitting on the charger cradle. It looks like everything is fine but it's not
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Solution
SamsungRei
Community Manager
Community Manager
Options
Galaxy Buds

I understand how frustrating this may be. Thank you for reaching out. Just to verify, have you tried the steps in this article?

https://www.samsung.com/us/support/troubleshooting/TSG01111323/ If there is still no sound from the left earbud, service would be recommended. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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