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userP1t9QnMpE7
Asteroid

Left Galaxy Ear bud does not work!

Had my ear buds since August, for some reason the left one will not work at all.  I've tried troubleshooting and a few other things.  Nothing really seems to be working.  Pretty bummed that  it's only been a short amount of time and something has already gone wrong.  Need a resolution or another alternative.  

8 REPLIES 8
userNQIicKEaJa
Constellation

Re: Left Galaxy Ear bud does not work!

My left one is barely working. Like its quieter than the other and I cant figure it out either its driving me crazy

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Samsung Moderator
Samsung Moderator

Re: Left Galaxy Ear bud does not work!

Give this link a try: http://www.samsung.com/us/support/troubleshooting/TSG01111323/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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userP1t9QnMpE7
Asteroid

Re: Left Galaxy Ear bud does not work!

Unfortunately it did not work the left bud is still not working 

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Samsung Moderator
Samsung Moderator

Re: Left Galaxy Ear bud does not work!

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userP1t9QnMpE7
Asteroid

Re: Left Galaxy Ear bud does not work!

there is no reset button when i got to the about earbuds 

 

 

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Samsung Moderator
Samsung Moderator

Re: Left Galaxy Ear bud does not work!

Please send a private message with the model code, serial number and proof of purchase so I may see what options are available. http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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Ahodge417
Asteroid

Re: Left Galaxy Ear bud does not work!

Same issue here, but with the right bud

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userP1t9QnMpE7
Asteroid

Re: Left Galaxy Ear bud does not work!

Thanks for the heads up. I own quite a few samsung products and generally had a good experience with each

 

Unfortunately I haven't had the same experience with the Ear Buds 

 

I appreciate the help 

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