Original topic:

Left bud wont connect

(Topic created on: 12/27/20 2:44 PM)
user3X5UckMkYE
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Galaxy Buds

Screenshot_20201227-104947_Galaxy Buds.jpg

I've tried many things but it won't connect

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5 Replies
Ahodge417
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Galaxy Buds
i had to send mine in to samsung be fixed
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user3X5UckMkYE
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Galaxy Buds

How much did they charge you to repair them? @Ahodge417 

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Ahodge417
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they didn't charge me
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SamsungMoon
Samsung Moderator
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Galaxy Buds

Hello!

 

Thank you for reaching out. I would recommend unpairing and repairing your buds from the Wearables app and Bluetooth menu after clearing the cache and data from the Wearables App. You can do this by navigating to Settings>Apps>Wearables App>(Force Stop the app)>Storage, from here you can clear the cache and data. 

 

If you are still experiencing this symptom after performing this, I would recommend getting your device evaluated by a technician to diagnose and repair your symptom. I would be happy to look into service options for you. Could you please provide me with the model and serial number for your Galaxy buds in a private message to do so? https://bit.ly/2SUXRar

Let me know if this helps!
 

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userdnmrTD3hGr
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Galaxy Buds

I got the same problem but with my right buds. I did eveything but nothing works. Please help

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