Thank you for reaching out, I can understand wanting to make use of both Galaxy buds at once. When putting the left bud in the cradle does the led light up? Also, when in the Wearables app what does it show next to the left bud?
I had the same problem. Right bud not charging and connecting. I put the right bud in the cradle and the led light is red. In the apps showing exclamation mark. The other bud is fully charge and the led light is green when i put in the cradle. Thanks
Please send a private message with the model code, the serial number, and a copy of the receipt. I will be happy to look into your options. http://bit.ly/2XERsky
Hi.. I am having the same issue with my left bud. Can not charge and can not connect to other bud as well as to my wear app. In the wear app, it has an exclamation mark. Can you please give me solution? Thanks.
I have the same issue in that my left bud will not charge. Red light on the box but not charging. The right bud charges and green light comes on so I can only assume it's the left bud itself. Brought as a present for me last Oct
I would be happy to look into your concerns.
Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL