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Constellation

Left ear bud wont connect

So I have had this problem in the last with my last set of galaxy buds and i just returned them and got another pair but this is the second time so my left ear bud alone was getting low on battery so i place it in it's case and it starts charging and it charges up to 25% (when i put it in the case it was only on 20%) and as soon as i plug the charger cable in it disconnects and i haven't been able to get it to connect again.

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Samsung Moderator
Samsung Moderator

Re: Left ear bud wont connect

Have you tried resetting your Galaxy buds?


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Constellation

Re: Left ear bud wont connect

Yes i have, but for more context the left ear bud is completely unresponsive and i left it in the charger case when it disconnected the case said that it was still charging for about an hour

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Samsung Moderator
Samsung Moderator

Re: Left ear bud wont connect

Thank you for that information. Can I please have your full model number, serial number, and software version for your Galaxy buds in a private message: http://bit.ly/2JH2rq2


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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