My Galaxy Buds + worked fine until the left earbud got really quiet. They have not been abused and are less then a month old. Does anyone know what is wrong?
Thank you for reaching out. Have you tried the troubleshooting here? https://www.samsung.com/us/support/troubleshooting/TSG01111323/ If the earbud is still quiet after troubleshooting, service would be recommended. Please send a private message with the full model code and the serial number for service options. http://bit.ly/2XERsky
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.