Original topic:

Left earbud draining hopefully techincal fix.

(Topic created on: 3/19/21 7:33 AM)
userw6d63nRTfX
Astronaut
Options
Galaxy Buds

Left earbud drains in about an hour. Right is still at 85%. Looking for a tear down fix. Tried a software reset.

 

Left earbud measured 0.667 volts across charging contacts. Right earbud measures no voltage and works fine. Case measures 5 volts on both sides.

 

Is there a board replacement or other type of solution I can attempt. My unit has no warranty. Looks like a hardware issue. Happy to take apart. 

 

I'm guessing not a battery issue. Maybe some sort of component drain issue.

 

Thanks

2 Replies
userPlrR2ICysb
Astronaut
Options
Galaxy Buds

The same problem with me, sometimes the left earbud drains along with the case, but the right earbud is still at 100%

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Constantino_A
Product Expert
Options
Galaxy Buds

Hi @userw6d63nRTfX @userPlrR2ICysb , I could assist you in this situation. If your Buds are still in warranty it would be covered under warranty.

Please contact Samsung Customer care or if you live near a Samsung care location fill free to visits those locations.

 

Samsung Care Location: https://www.samsung.com/us/support/service/locations/

Samsung Customer Care : 1 (800) 726-7864

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