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Constellation

Left galaxy bud wont charge or connect.

My left galaxy bud randomly stopped working, and now shows a red exclamation point on the galaxy wearables app. Is there any way to fix this? I already tried all the troubleshooting methods.

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Samsung Moderator
Samsung Moderator

Re: Left galaxy bud wont charge or connect.

Hey there!

 

Can you provide all the troubleshooting steps you have already tried so I can better assist you?

 

Also, can you send a private message providing the full model code, the serial number from the bottom of the charging case, and a copy of the proof of purchase? http://bit.ly/2GGYul4

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