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usere0kq9HrOEe
Constellation

Left galaxy earbud is not charging

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After trying all of the trouble shooting guides, my left ear bud is still not charging. 

 

Help 

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: Left galaxy earbud is not charging

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Can I please have your full model number and serial number in a private message: http://bit.ly/2JH2rq2



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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54 REPLIES 54
Samsung Moderator
Samsung Moderator

Re: Left galaxy earbud is not charging

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Can I please have your full model number and serial number in a private message: http://bit.ly/2JH2rq2



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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userSOyZPRBR2n
Constellation

Re: Left galaxy earbud is not charging

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I having the same problem, my left earbud will not charge. Right earbud is 100% charged and I cannot reset them due to the fact that the left one won't connect. They are less than a month old

 

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Samsung Moderator
Samsung Moderator

Re: Left galaxy earbud is not charging

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@userSOyZPRBR2n Can you send me a private message using this link here? Provide the following information.

  • Model number
  • serial number
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usersSx3wgKLHT
Constellation

GALAXY BUDS LEFT EARBUD IS NOT CHARGING

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Ever since I've gotten my galaxy earbuds, my left side has been charging on and off and now it is not charging at all, sometimes I have to wait days and still it is dead. I am very dissapointed with samsung, especially because it is brand new.

 

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Supernova

Re: GALAXY BUDS LEFT EARBUD IS NOT CHARGING

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@usersSx3wgKLHT wrote:

Ever since I've gotten my galaxy earbuds, my left side has been charging on and off and now it is not charging at all, sometimes I have to wait days and still it is dead. I am very dissapointed with samsung, especially because it is brand new.

 


@usersSx3wgKLHT 

 

Look at the charging pins in the case and on the earbud itself, see if all is straight and look clean.  

Contact Samsung: https://www.samsung.com/us/support/contact/


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userNQQdUDCPqt
Constellation

Left galaxy ear bud will not charging

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I have only use these galaxy buds I got for free with my galaxy s10 pre order around 4 times. I put them on charge last night ( power level both buds 70 percent) now my left bud is completly dead and right is 100 %  the charging case indicator(inside light) is red when left bud is in and green with right bud in. Left bud will not charge. With only on bud charged will not connect to phone to reset. Need a solution. Model sm-r170 [Serial Removed off page ]

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wclayton97
Astronaut

Re: Left galaxy ear bud will not charging

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Try resetting the buds themselves. There's an option in the Bud settings in the Galaxy wear app. I had that issue and then I reset them and it fixed it.

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userRLF2jjpMAi
Constellation

Samsung buds left not charging

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My left is not charging or connecting or working is doing nothing

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Samsung Moderator
Samsung Moderator

Re: Samsung buds

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I would be happy to look into your concerns. 


Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL

 

Model code:
Serial Number:
 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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