Hi, I have galaxy buds+ both sides are connected successfully and working
But the left touchpad is not working, I can't pause, play or low the volume. The single, double, triple taps are NOT working how to fix this please???
So you can try a few things. I would suggest, if you haven't already, "Reset" buds, Pair/Unpair buds, Restart your device also and lastly "Reset Network Settings" on device.
Hope these few steps helps in any way.
Here's what happened
First the left earbud touchpad was not working and the ambient sound mode it worked only on the right side then I reset the earbuds and the ambient sound mode only worked for both sides but not the touchpad on the left side
Then I wrote the messege here i followed your instructions for "resetting network settings" and the touchpad is not working also but the problem is the ambient sound mode on the left side stopped working again i reset the earbuds again, unpaired/paired but in vain now i have two problems 😁 the left touchpad still not working and the ambient sound mode on the left side stopped working again
Have you tried clearing the cache and data for the Galaxy wearable app?
Setting > Apps > Galaxy Wearable > Clear data , Clear Cache
clearing the galaxy buds cache and data in apps helped
Setting > Apps > Galaxy Buds > Storage > Clear data , Clear Cache
Hope this was helpful