Original topic:

Level U2 No Audio with S7 Edge Duos

(Topic created on: 4/26/21 8:14 AM)
usertGrVz82jgO
Constellation
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Galaxy Buds

I just got my Level U2 a few days ago.

I notice upon these days, on certain instances, I'm not able to hear audio from Facebook Video and from my phone's Music. During these moment, I'm sure the my Level U2 is paired with my phone and volume is adequate enough .

In order to remedy it, here are a few:

*disconnect/reconnect the headset from the phone bluetooth (not unpairing)

*unpairing and pairing it again

*restart the phone

*restart the headset

These remedies are annoying. I need a solution.

Maybe someone can share a similar experience and got the solution or maybe advice something that I haven't tried yet.

Thanks

Salvador

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