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Constellation

My Buds wont connect to my laptop

My Galaxy Buds + stopped connecting to my Laptop. It shows up as paired, but it can't connect. This has only been an issue since early august, and I've had them for around 4 months before then. Do you have any idea on what to do? I've tried getting it serviced, but Samsung says that they don't have any locations near me. It's still within warranty so can I return it and get a refund?

2 REPLIES 2
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Astronaut

Re: My Buds wont connect to my laptop

maybe your buds used without a window in another state... typography glitch?
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Samsung Moderator
Samsung Moderator

Re: My Buds wont connect to my laptop

Thank you for reaching out. I would be happy to assist you further. Have you tried resetting your Galaxy buds? Give this link a try: https://www.samsung.com/us/support/answer/ANS00078085/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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