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Astronaut

My Galaxy Buds+ won't charge.

I have been using my Galaxy Buds+ for 5 months, and now the right side of my earbud won't charge. I don't know if its a case problem or a earbud problem. On the other hand my left earbud works and charges completely, while the right earbud says disconnected and does not have a percentage. I would greatly appreciate if someone helped me with this problem.

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Asteroid

Re: My Galaxy Buds+ won't charge.

Have you tried basic troubleshooting, like resetting the buds in the app, forgetting them and then repairing the buds, or even making sure the charging contacts are clean? if you've already done this and/or still have the problem you should probably send a ticket to Samsung support
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Astronaut

Re: Re: My Galaxy Buds+ won't charge.

Yes, I have tried cleaning, troubleshooting, resetting the buds, and I already sent out a ticket to Samsung just now. thanks anyway.
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