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Constellation

My Samsung Galaxy Buds+ left ear bud battery drain

Hi, I don't have much issue initially when I bought my Samsung Galaxy Buds+. However recently, the battery in my left ear bud will usually drain much faster than my right ear bud. In fact now, the battery in my left ear bud is 0% and already turned itself off but my right ear bud has 98% of battery left.

2 REPLIES 2
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Samsung Moderator
Samsung Moderator

Re: My Samsung Galaxy Buds+ left ear bud battery drain

Thank you for reaching out. I would be happy to assist you further. Are you using the original charging cable that came with the Galaxy buds+?

 

Can I please have your full model number and the serial number on the bottom of your Galaxy buds charging case in a private message: http://bit.ly/2JH2rq2


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Re: My Samsung Galaxy Buds+ left ear bud battery drain

No, I've been using my 5V charger and 5A charging cable from Huawei to charge the charging case.

 

On a side note, I already dropped you a private message, please check.

 

Thank you.

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