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My left galaxy bud + dies really really fast

(Topic created on: 2/4/21 3:34 PM)
userk7EeCqYBoP
Astronaut
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Galaxy Buds

As of lately my left galaxy bud + dies only after 2 hours of use and it glitches the sound sometimes and it high pitches my right one works perfectly still and gives me really long hours of uses 

 

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SamsungJoJo
Samsung Moderator
Samsung Moderator
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Galaxy Buds

Hello,

 

Have you confirmed your buds are currently up to date on its software?

 

Have you tried resetting the buds?

 

https://www.samsung.com/us/support/answer/ANS00078085/

 

Please send a private message providing the full model code and the serial number so I can further assist? http://bit.ly/2GGYul4

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2 Replies
AllenMohney
Constellation
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Galaxy Buds
sounds like you have a bad battery
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Solution
SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
Galaxy Buds

Hello,

 

Have you confirmed your buds are currently up to date on its software?

 

Have you tried resetting the buds?

 

https://www.samsung.com/us/support/answer/ANS00078085/

 

Please send a private message providing the full model code and the serial number so I can further assist? http://bit.ly/2GGYul4

View solution in context

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