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Asteroid

Name not shown on my galaxy s10e; are shown on galaxy a20

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I just got a refurbished galaxy s10e (yay!) After i've had my loyal a20 for a while. I noticed a problem with my galaxy buds, is that my name is not shown on my s10e. I renamed the bluetooth, reset the buds, nothing. Any fixes? As this feature helped me get back a stolen pair.Galaxy a20Galaxy a20

 

Galaxy s10eGalaxy s10e

 

1 SOLUTION

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Product Expert

Re: Name not shown on my galaxy s10e; are shown on galaxy a20

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As far as I'm aware, not currently. You can name it in bluetooth or try to reset it in the wearables app!

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10 REPLIES 10
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Samsung Care Ambassador

Re: Name not shown on my galaxy s10e; are shown on galaxy a20

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Did you rename the buds in the Galaxy Wearable app? 

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Asteroid

Re: Name not shown on my galaxy s10e; are shown on galaxy a20

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The bluetooth name shows up in the wearable app, but i could not find a way to rename them in the wearable app. It still says "my galaxy buds."Shown here, the renamed device shows the new name in the wearable app.Shown here, the renamed device shows the new name in the wearable app.

 

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Samsung Care Ambassador

Re: Name not shown on my galaxy s10e; are shown on galaxy a20

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Maybe it is only for Buds+. When I open "About earbuds" there is an edit button under the current name. You can click that and change the name. 

 

I no longer have my Buds to try the same. 

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Re: Name not shown on my galaxy s10e; are shown on galaxy a20

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Change the name in the bluetooth settings, it will work, it did it with my buds.

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Asteroid

Re: Name not shown on my galaxy s10e; are shown on galaxy a20

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I did, and the name shows up, just not in the popup window.Bluetooth renamedBluetooth renamed

 

Name shown in wearable appName shown in wearable app

 

But not in popup windowBut not in popup window

 

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Asteroid

Re: Name not shown on my galaxy s10e; are shown on galaxy a20

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In the a20 screenshot, you can see the name shows up in the popup window.

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Re: Name not shown on my galaxy s10e; are shown on galaxy a20

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It might be an Android 10 problem the S10e is on Android 10, the A20 is on Android 9

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Asteroid

Re: Name not shown on my galaxy s10e; are shown on galaxy a20

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yes, s10e is android 10 and the a20 is android 9. So this probably is true. Is there a way to fix it though?

 

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Product Expert

Re: Name not shown on my galaxy s10e; are shown on galaxy a20

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As far as I'm aware, not currently. You can name it in bluetooth or try to reset it in the wearables app!

View solution in original post

Reply
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