01-15-2020 02:48 PM
My right ear Galaxy Bud is very quiet. Seems to be a common issue. Help please.
01-15-2020 03:30 PM
Hi there!
Can you send a private message providing the following information so I can further assist? http://bit.ly/2GGYul4
Full Model Code:
Serial Number:
Firmware Version:
01-17-2020 11:11 AM
Mine is doing the same thing
01-14-2020 02:10 PM
So my left earbud works perfectly but the right is too quiet to hear basically at all. I have tried the dynamic sound solution but nothing seems to make it any louder. Please someone help!
01-14-2020 02:46 PM
I'm sorry to hear this. Please send us a private message with the model, serial and firmware version.
01-15-2020 05:30 AM
I don't know how to do that lol
01-14-2020 02:55 PM
So ive had my galaxy buds for just over a week and the left one has always been more quiet and this morning I have no sound coming out of the left one
Ive tried all the resets and updates and nothing is working
Can anyone help?
01-14-2020 04:40 PM
Hi @userOptd5RqMLg. Would you mind trying the following? Remove only left bud and pair, max volume. Then test sound.
If the bud outputs no audio you'll need to consider exchanging, or requesting service under warranty.
01-14-2020 08:34 PM
I will be heading to a samsung after work and will hopefully get an exchange today
01-14-2020 05:16 PM
if you got them a week ago I would return them to the store you bought them from. Samsung’s customer service is horrid!