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Community Manager
Community Manager

Re: Left Samsung ear bud too quiet

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Please reach out to us via private message and provide the following information. 

 

Model, Serial, Firmware Version of Galaxy Buds

 

 

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Samsung Moderator
Samsung Moderator

Re: Left Samsung ear bud too quiet

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@Samsung_haCxZsp and @Ty-Borg 

Please reach out to us via private message and provide the following information.  http://bit.ly/2XERsky

 

Model, Serial, Firmware Version of Galaxy Buds



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Astronaut

Samsung Buds R170 Right Bud Quiet

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I've only had these guys for a month, and I clean them often too.

 

The left earbud is fine, but the right earbud is super quiet, even at max volume on my laptop and my Note 8. Hearing adjustments to balance the levels do nothing.

 

Am I missing something? Or did the bud shatter on itself.

I used them the night before fine, and had the case still resting on the desk. I grabbed em today and no good.

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Community Manager
Community Manager

Re: Samsung Buds R170 Right Bud Quiet

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Hello, Please provide the model, serial, and firmware version of the buds via private message. 

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Samsung Moderator
Samsung Moderator

Re: Samsung Buds R170 Right Bud Quiet

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Please get back to us as soon as you can.  http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Constellation

Galaxy buds (left side) volume low

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At the beginning they worked fine. Now the left ear bud plays at a much lower volume than the right. I tried all the troubleshooting tips, no luck. Just got these for my daughter this past Christmas, unfortunately I am now past the return date at the store.

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Constellation

Re: Galaxy buds (left side)

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Did you try cleaning them? I found a small piece of debris caused mine to sound poorly.

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Constellation

Re: Galaxy buds (left side)

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I did, unfortunately I still have the issue.

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Constellation

Galaxy Buds right earbud very quiet

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My right ear Galaxy Bud is very quiet. Seems to be a common issue. Help please.

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Samsung Moderator
Samsung Moderator

Re: Galaxy Buds right earbud very quiet

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Hi there!

 

Can you send a private message providing the following information so I can further assist? http://bit.ly/2GGYul4

 

Full Model Code:

Serial Number:

Firmware Version:

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